Privacy

Privacy Policy Statement

About this statement
Turkey Beach Real Estate is committed to respecting the privacy of your personal information. This policy statement explains how we collect, store, use and disclose customer personal information and what steps we take to comply with privacy laws.

Collection and use of personal information
We only collect personal information about you which is necessary for us to establish and administer your booking, lease agreement, listing or sale details, provide services to you or to comply with the law. This information includes details such as your name, contact address, phone number and credit card details. The purposes for which we will generally collect and use your information may include complying with legislative and regulatory requirements, considering any service you make to us and providing services to you, performing administrative functions, conducting customer satisfaction. You may tell us at any time that you do not want us to advise you about other products and services.

Disclosure of personal information
We may also need to disclose information about you to certain agencies. The information we provide to other agencies will be strictly limited to what is required to provide the service or comply with the law.

Accessing and correcting personal information
You are entitled to obtain access to the personal information we hold about you. If at any time you believe that the information we hold about you is inaccurate, incomplete or out of date, please call us and, where appropriate, we will correct our records.

Security
We take all appropriate steps to prevent misuse, loss, unauthorised access to, and modification or disclosure of your personal information.

Data quality
We have a number of procedures which we follow to make sure that personal information we collect and use is accurate, complete and up-to-date.

Enquiry
We are happy to answer any further questions you may have about our management of your personal information.

Cancellation Policy
All cancellations must be recieved in writing.
Booking refunds will be applied if the property is completly relet for the period booked.
A cancellation fee of 12.5% of the total booking will be applied if property not completely relet.
Booking deposit equal to min stay will be non refundable on cancellation of your booking.

Property Damage.
All property damage not reported to the office on departure will be debited from your Credit Card, with or without notice, if the damages are less than $150. You will recieve notification of these charges on your final invoice/reciept.
All damages above $150 will be reported to the police and prosecution carried out thru the Small Claims Court.

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